What's the turn around time for my purchase?
Each order is made by hand by Craig. Because everything is handmade to order, my current turnaround time for most items is 2-4 weeks. Custom tables and doors are 4-6 weeks at this time. Please expect extended turnaround times during the holiday season.
Is free local pick up available?
Yes, CMD does free local pickup in the Denver Metro area. We are located in Southeast Denver, which is the pick up area. CMD does not do free drop off.
Is Shipping free?
No, shipping is not free. Shipping is charged separately. Please read the shipping policies for each individual item. CMD cannot issue refunds for customers who misunderstand the shipping policies.
How long does it take for my item to be shipped?
After your order is shipped, you should receive it within 3-5 business days.
How will I know my items have been shipped?
Tracking confirmation will be sent by email upon shipment.
I live in another country. Do you ship internationally?
What is your return policy?
All pieces are made to order. For that reason, I am unable to accept returns at this time. All sales are final. If you are unhappy with your purchase for any reason, please contact me within 5 days after delivery. I will do my best to resolve the issue. If CMD decides to issue a refund, a 30% restocking fee will apply.
I do not see my size available. Can I request a custom order?
Does CMD do custom orders?
Does CMD make sports logos?
Will my order look exactly like the picture?
Because all items are made to order from wood available at that time, items may vary slightly from the photos.
Where do you get your wood?
CMD focuses on using as much reclaimed and recycled materials as possible. We use pallet wood, bettlekill, old decking & fences, wood from 100-year-old barns—whatever I can get my hands on. We source most of our materials from the Denver metro area, and sometimes even further depending on how special the wood is!
Do you ever use new wood in your work?
Yes. CMD specializes in pieces that use new wood, reclaimed wood, and/or specialty woods. Would you like a reclaimed wood table? Great! I’ll make it. Prefer a table out of brand new beetle kill? I do that too. We are a one-stop-shop for all woodwork, no matter your style. Visit our Customize page to order a new wood piece!